Privacy Policy

Last Updated: March 2025

At amarynthexa, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our financial data interpretation services. We're committed to transparency and compliance with Australian privacy legislation, including the Privacy Act 1988 and the Australian Privacy Principles.

Information We Collect

We collect different types of information depending on how you engage with our services. Some information you provide directly, while other data is gathered automatically through your use of our platform.

Personal Information You Provide

When you register for our learning programs or contact us for services, we collect:

  • Full name and contact details (email address, phone number)
  • Postal address as provided during registration or enrollment
  • Payment information for course fees and service subscriptions
  • Educational background and professional experience relevant to financial data interpretation
  • Learning preferences and accessibility requirements
  • Communication history with our support team

Automatically Collected Information

Our systems automatically gather certain technical data to improve your experience:

  • Device information including browser type, operating system, and screen resolution
  • IP address and approximate geographic location
  • Pages visited, time spent on each section, and navigation patterns
  • Referral source and search terms used to find our website
  • Course progress, quiz results, and learning activity data

How We Use Your Information

We use collected information for specific purposes that support our educational mission and service delivery. Everything we do with your data ties back to providing better learning experiences and improving our financial data interpretation programs.

Purpose Description
Service Delivery Providing access to learning materials, processing enrollments, and delivering course content
Communication Sending course updates, responding to inquiries, and sharing relevant educational resources
Platform Improvement Analyzing usage patterns to enhance user experience and develop new features
Payment Processing Managing transactions, issuing receipts, and handling subscription renewals
Legal Compliance Meeting regulatory requirements and protecting against fraudulent activity

We don't sell your personal information to third parties. Period. Any sharing of data happens only when necessary to deliver services you've requested or when legally required.

Data Sharing and Third Parties

Sometimes we need to share limited information with trusted partners who help us run our business. These relationships are carefully managed with contracts that protect your privacy.

Service Providers We Work With

  • Payment processors that handle credit card transactions securely
  • Cloud hosting providers for our learning management platform
  • Email service providers for course communications
  • Analytics tools that help us understand platform usage
  • Customer support software to manage inquiries efficiently

Each of these partners is bound by strict confidentiality agreements. They can only use your information for the specific services they provide to us, nothing else.

International Data Transfers: Some of our service providers operate servers outside Australia. When your information is transferred internationally, we ensure adequate protections are in place through Standard Contractual Clauses or similar mechanisms recognized under Australian law.

Your Privacy Rights

You have significant control over your personal information. Australian privacy law gives you specific rights, and we've built systems to make exercising them straightforward.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.

Correct Information

Update or fix any inaccurate details in your profile. You can do this directly through your account settings or by contacting us.

Delete Your Account

Request complete deletion of your personal information. We'll remove everything except what we're legally required to keep.

Object to Processing

Opt out of certain uses of your data, like marketing communications or analytics tracking.

Data Portability

Receive your course progress and learning data in a machine-readable format to transfer elsewhere.

Withdraw Consent

Change your mind about permissions you've previously granted for data collection or use.

To exercise any of these rights, send an email to contact@amarynthexa.com with your request. We'll verify your identity and respond within the timeframes required by Australian law.

Data Security Measures

Protecting your information is something we think about constantly. We've implemented multiple layers of security to prevent unauthorized access, disclosure, or loss.

Technical Safeguards

  • Industry-standard encryption for data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for staff accessing sensitive systems
  • Automated backups with encrypted storage
  • Firewall protection and intrusion detection systems

Organizational Safeguards

Beyond technology, we maintain strict internal policies. Staff access to personal information is limited to those who genuinely need it for their roles. Everyone on our team receives regular privacy training, and we conduct annual reviews of our data handling practices.

Security Incident Response: If a data breach occurs that's likely to result in serious harm, we'll notify you and the Office of the Australian Information Commissioner as required by law. We have incident response procedures ready to minimize any potential impact.

Data Retention Periods

We don't keep your information forever. Retention periods vary based on the type of data and our legal obligations.

Active learning accounts and associated course data remain accessible as long as you're enrolled or subscribed. After account closure, we retain certain records for:

  • Financial records: 7 years (Australian tax law requirement)
  • Course completion certificates: Indefinitely for verification purposes
  • Support communications: 3 years for service improvement
  • Website analytics: 26 months in aggregated, anonymized form
  • Marketing consent records: Until withdrawn, then 2 years for compliance proof

Once retention periods expire, we securely delete or anonymize information so it can no longer identify you.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to function properly and improve your experience. You can control most cookies through your browser settings.

Types of Cookies We Use

  • Essential cookies: Required for login, course access, and basic site functionality
  • Analytics cookies: Help us understand how visitors use our site
  • Preference cookies: Remember your settings and choices
  • Performance cookies: Monitor site speed and identify technical issues

We don't use advertising cookies or track you across other websites. Our focus is solely on improving the learning experience on our own platform.

Children's Privacy

Our services target adults and professionals in the finance sector. We don't knowingly collect information from anyone under 18 without parental consent. If you're a parent who believes we've inadvertently collected data about your child, contact us immediately so we can delete it.

Changes to This Policy

Privacy regulations evolve, and so do our services. We'll update this policy when necessary to reflect changes in our practices or legal requirements. Significant changes will be communicated via email to registered users, and the "Last Updated" date at the top will always reflect the most recent version.

Continuing to use our services after policy updates means you accept the revised terms. If you disagree with changes, you can close your account and request data deletion.

Complaints and Disputes

If you're unhappy with how we've handled your personal information, we want to know. Start by contacting our privacy team directly—we'll investigate and respond within 30 days.

Not satisfied with our response? You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the independent authority that oversees privacy compliance in Australia.

OAIC Contact Information:
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au

Questions About Privacy?

We're here to help with any privacy concerns or questions about how we handle your information.

Email: contact@amarynthexa.com

Phone: +61 401 944 620

Mail: Unit 4/31 Wollongong St, Fyshwick ACT 2609, Australia